I am seventy seven yr old I approach this excellent holiday with my daughter to point out her our heritage in Chile, we compensated Pretty much $3000.00, we flew to South The united states Chile on twelve/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat during the runway for two hrs because of baggage delayed, the pilot explained it absolutely was difficulty with not adequate employee to load the airplane AA957 with luggage. then our seats challenge: seat 41A , my daughter Television set was damaged, my seat 41B my arms were damaged, wouldn’t shift up, so and when I really need to check out the lavatory I couldn’t get up, considering that I have Diabetic issues I ought to check out the lavatory that's why I took the end seat Once i tried to climbing in excess of the arm I Minimize my leg and was bleeding. I question the flight attendant for help, she was no help in the slightest degree. my daughter tried to help me by climbing more than me given that we couldn’t get any help. she slip and fell on both arms wanting to climb around me and bruised The within of her legs really terrible. Now we have images of her leg and my leg look like elephant toes, allow me to tell you it hurt so poor I cried in the suffering, The complete two weeks in Chile I'd to buy sneaker one size even bigger considering the fact that my feet ended up so swollen and my daughter couldn’t don her bathing match because the inside of her leg were all bruised up.
Their service is horrendous. Soon after I did not capture a connecting flight to my grandmother’s funeral since they only had one mechanic in your complete airport, they agreed to buy my hotel costs. On the other hand, it took them 3 months to acquire back to me, and by the point I acquired the Look at, it experienced previously been cancelled.
I lately had a flight cancelled by American Airways and stood in a very line for 45 minutes to acquire rebooked on One more flight. I was shocked to understand which the gate agents didn't Use a look at into your out there USAIR flights.
American Airways has the worst purchaser service of all airlines I've Employed in my sixty three yrs. My wife’s anniversary earrings had been stolen outside of her suitcase on June 20, 2013 and Client service has REFUSED to Get hold of us back immediately after reporting the thief the working day it transpired.
You should ahead me the information for my travel voucher that needs to be on file. I have misplaced the first as I'd saved it on my other Personal computer that is definitely remaining serviced.
I've tried out, without accomplishment to achieve your consumer service department. I misread the flight time for the flight 3530 and wish to alter it. I attempted calling within 5 minutes of booking this flight but have had no response.
Very disappointed with AA. For the duration of my travel to NORFOLK from ALBUQUERQUE this time all around on Army Orders – too many difficulties occurred that I just can’t forget about and speculate why some insurance policies exist because they do. Setting up off, my luggage wasn't tagged appropriately popping out of Albuquerque and did not make the transfer link in DFW to ORF – eight hour hold off with luggage attending to me, which experienced my uniforms for the following day. Of course I obtained my uniform in time, but only authorized for ~four hours of slumber right before reporting for obligation just after I drove to airport to obtain the bag. Let alone my DoD ID is currently not with your process to permit for TSA pre-Check out…both of these scenarios are certainly not a giant deal And that i can easily overlook this stuff while not having to make a comment…the return journey back to ABQ is my explanation. On my return excursion, my plan was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than just one hour triggering me to have a few fifteen moment window for my connection flight in CHARLOTTE to PHOENIX. After i observed this limited window, I made an effort to operate with The shopper service clerk on the gate in NORFOLK to obtain a thing accomplished (i.e. notify gate in CHARLOTTE that somebody on Armed forces ORDERS could be a small late and to hold gate to allow transfer – might have solved what on earth is about to occur)…given that 15 minutes was in some “thirty moment window†allowance for anything at all to become carried out Which I would've time to create my transfer – she would not or could not do nearly anything for me.
I take pleasure in you will be dealing with a merger plus some staff may very well be less than thrilled, but this Mind-set shouldn't be apparent in your consumers who are merely calling for getting some help.
Gold #6CJY924: History Locator: EVIXIM Your process would not print boarding move for 2nd leg of excursion. Identified as Consumer Service: CS knowledgeable me I must wait around 24 hours so as to print 2nd leg of excursion. Informed CS this was not correct. Was put on maintain: CS arrived back again and stated I had been suitable but to wait until 24 several hours to be able to print 2nd leg boarding go.
Occasions have adjusted and its incredibly sad. BTW – Our flight to Madrid was with Iberia and also the expertise was the whole reverse! The aircraft was vibrant, clean and fashionable along with the food options ended up appetizing along with the attendants had been conscious of food stuff components. Obviously it can be achieved correct!
I traveled quite a short while ago on one of the planes, I have usually been happy nevertheless, this practical experience remaining me Using the query, “Why ought to I exploit this airline?â€. I left L.A. to fly to Phoenix I used to be returning house after caring for my sister and necessary to get household as soon as possible because my spouse was wounded at your home. Before the airplane remaining there were Laptop or computer challenges and whenever we landed the ramp wouldn’t open we had to be “towed †to a different gate. “We did not disembark from the plane till the last demand my next flight. I realize that you can find problems that arise however the service was Less than benchmarks. At no time did any individual say we've been sorry, other than the pilot reported, “Nicely I don’t understand what to say matters materialize, I assume sorry can be excellent.
after a delayed flight away from Detroit because there wasn’t a running PA process( which we were being advised was FAA obligatory). We reloaded on precisely the same aircraft and flew to Dallas more than 2 hours afterwards. ( the flight attendants needed to wander the ailes to speak). our flight was to depart at 600am. we eventually remaining at 1145am. Upon arriving in Dallas we have been rushed to our following gate for Denver. On arriving in Denver late afternoon, we experienced no luggage. We were being advised it would be on one of the following 3 flights from Dallas.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which must have been 6.five hrs. We boarded about 30 min late, only to hear in the captain that we next have been continue to expecting gas and continue to did not have affirmation regarding when, but that it would take at the very least twenty min to refuel. At last soon after one hour within the airplane, we experienced refueled, only to listen to that an armrest was broken and we ended up awaiting a fix. We had been on the prepare for one.5 hrs, ahead of take-off. WHY, would you board passengers on that prolonged of a flight Right before refueling, Primarily not acquiring an ETA for the gasoline?
American Airways delivers flights, resorts, vehicles, holidays, cruises and actions – but the company is most perfectly-noted for flights originating in The usa. The Formal Web page features tons of information for persons wishing to e book flights, such as immediate reserving from the website or by using phone connection with purchaser service.