I take pleasure in you are under-going a merger and several employees could possibly be below thrilled, but this Mindset shouldn't be obvious to the prospects who are merely calling to have some help.
To this point you've got built us shed 24 several hours of our holiday We work hard for day without work get the job done and of your respective days have brought about us achieving our vacation spot One Total Day Later. Not a pleased purchaser and will spread the word.
I have been an AA client for more than twenty five years. Your service happens to be disappointing to state the least. It can be in all areas of service from check in to , tavel to baggage dealing with.
I have been trapped in Charlotte for nearly every day now. I am supposed to be connecting to New Bern, NC. I will not be flying American Airlines all over again!
I am currently with a flight from JFK to LAX on American Airlines (flight 0019) and was Particularly discouraged which i Just about skipped the flight because of terribly Lengthy strains for getting by stability. For my eleven:00 fight, I arrived within the airport at nine:45 — happy to have lots of the perfect time to get to my gate, or so I assumed; I scarcely produced it over the flight and I used to be the last a single within the door without having the perfect time to get h2o or use the restroom.
I've provided an short article that outlines your agency as staying the worst airline within the field which is not one thing for being proud of. Determined by my expertise I will say that i'm never ever about to fly with your company again, and neither will any person I am aware. I've currently publically introduced my frustrations with your airline on many of the social networking sites.
I had been a passenger on yor flight AA2016 from Phil. airport on four/nine/sixteen and return flight AA1755 away from Atl. airport back to Phila. on four/ten. My ticket was for an aisle seat with wheelchair aid because of my handicap. On the flight out of Phila., I'd an aisle seat. The youthful Woman occupying the window seat was so huge she couldn’t fasten her seatbelt. She instantly fell asleep and started snoring loudly which continued for the whole flight. Within the flight back again, I had my boarding pass was for an everyday seat. I tried to change seats on the kiosk , since it indicated there have been more seats in the key cabin place with out achievement. My son and daughter-in-regulation were being denied gate passes to help me get down to the airplane as well as ticket agent was actually disagreeable. I attempted to update for the boarding desk, then younger gentleman indicated my ticketwas for handicap in his Laptop or computer, he said the cabin seats ended up offered and attempted to improve me but devoid of achievements. Once i acquired back into Phila., I waited Practically 40 minutes to acquire with the plane to baggage. This was essentially the most humiliating and demeaning practical experience I've ever had. Once the wheelchair eventually arrived, the girl began complaining about having to thrust me. She couldn’t receive the wheelchair up the elevation.
As a company, you may have stepped way outside of line getting a community placement on this. However the placement you’ve taken efficiently favors “discrimination†from all other people that are entitled to the Unique protecting provisions enjoyed by a privileged minority.
My spouse and I experienced flight reservations for today (March fifteen, 2014) and following a plan coronary heart scan on Wednesday of this 7 days, he was diagnosed by using a significant coronary heart trouble. On Friday, March fourteen, 2014 he experienced to possess a heart catherization and it absolutely was difficult for us to go on our holiday vacation. I termed American Airlines Client Service and was nicely informed “hard luckâ€.
I live in NYC and operate in The style small business building 30k a 12 months, so purchasing a $360 flight was a huge offer for me. I not too long ago used for and been given the AAdvantage charge card since as a result of company I will now be bicoastal and traveling NYC-LA extremely commonly, which was the reason for my final journey. I are traveling AA for quite some time And that's why I selected them as my airline of option for my future bicoastal profession. On my past flight #738 on March twenty five 2013 they lost my luggage and it's been over a week now. As a result of the nature of my flight I had numerous valuables in that bag. I'm in Manner and have been gathering uncommon and costly pieces during my lifestyle, most of which I brought with me and have collected on travels that I have flown with your business.
Just creating to Allow you understand inspite of The problem in getting to my destination on March two, 2016, along with the disappointment I'd Using the scheduling from you, I was very pleased try this web-site with the staff at Charlotte, North Carolina. All that I came in contact with ended up most helpful and sort.
I not long ago took a flight from JFK to St Thomas with a Saturday eight am flight and had one of the most helpful, efficient knonwledgable flight attendant she was great. I would like to many thanks her for producing my journey far more satisfying.
I am emailing this remark for you to make sure that AA could much better have the capacity to really encourage staff to be much more courteous when things go Mistaken.Consumer service might make this type of variation for the people utilizing your service.
To whom it might concern. I was quite not happy with The shopper service that was provided by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Very RUDE and UNPROFESSIONAL) Certainly not as polite since the videos that happen to be demonstrated prior to the flight leaves. She should have left her Angle at your house mainly because I wasn't the only real passenger on this flight that have her wrath. The flight attendants identify is Cher. I used to be traveling in an incredibly huge group on business enterprise and will definitely Imagine 2 times about using your airlines. The lead flight attendant was really apologetic nonetheless this should not have happened to start with.